Cancellation/Refund

If you are a UK/EU buyer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel/refund your order within 7 working days following your receipt of the goods from us. For further information about your statutory rights as a buyer, contact your local authority Trading Standards department or consumer advice centre.

If you wish to cancel/refund an order then you must inform us by email (Subject Box should read “CANCELLATION or REFUND”) within 7 working days following the date of receipt of goods in accordance with the Distance Selling Regulations. You must take reasonable care of the products and ensure that they are unused and fit for resale as brand new in the original packaging and with a receipt. You must return all goods to us promptly.

When you cancel an order, the responsibility and cost of returning the goods is with you the buyer.